Neural Vibe Ltd ("Neural Vibe," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or use our services. We are committed to ensuring that your privacy is protected and your personal data is handled in accordance with the General Data Protection Regulation (GDPR).

Who We Are

Neural Vibe Ltd is a growing consultancy specializing in solving the Governance, Risk, and Compliance (GRC) challenges our clients face in the artificial intelligence (AI) age. Our mission is to help businesses navigate the rapidly evolving landscape of AI technologies, ensuring they remain compliant with regulatory requirements while maximizing the benefits of AI.

What Data We Collect

We may collect and process the following data about you:
 

• Personal Identification Information: Name, email address, phone number, job title, company name, etc.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Data

We use different methods to collect data from and about you, including:
 

• Direct Interactions: You may give us your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

• Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
 

• To Provide Services: To deliver our services to you, including managing payments, fees, and charges.

• To Manage Our Relationship: To notify you about changes to our terms or privacy policy, and to ask you to leave a review or take a survey.

• To Improve Our Website: To administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.

• To Market Our Services: To make suggestions and recommendations to you about goods or services that may be of interest to you.

Legal Basis for Processing

We will process your personal data on the following legal bases, as permitted under the General Data Protection Regulation (GDPR):
 

• Consent (Article 6(1)(a) GDPR): Where you have given us explicit consent to process your data for specific purposes.

• Contractual Necessity (Article 6(1)(b) GDPR): Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

• Legal Obligation (Article 6(1)(c) GDPR): Where we need to comply with a legal or regulatory obligation.

• Legitimate Interests (Article 6(1)(f) GDPR): Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes processing for the purposes of improving our services, understanding how our services are used, and ensuring our website operates effectively.

Sharing Your Data

We may share your personal data with the following parties:
 

• Service Providers: Third-party service providers who perform services on our behalf, such as IT services and marketing.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

• Regulatory Authorities: Where we are required to do so to comply with legal obligations or to protect our rights, property, or safety, or that of others.

Data Security
 
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
 

• Access: To request access to your personal data.

• Correction: To request correction of the personal data that we hold about you.

• Erasure: To request erasure of your personal data.

• Object: To object to the processing of your personal data.

• Restriction: To request restriction of processing your personal data.

• Transfer: To request the transfer of your personal data to another party.

• Withdraw Consent: To withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us using the contact details below.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Neural Vibe Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Email: info@neuralvibe.io

Changes to This Privacy Policy
We keep our privacy policy under regular review. This version was last updated on 10th July 2024.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.